LEGAL & POLICIES

Privacy Policy

Your privacy is paramount to our bespoke private travel desk. Review our data protection guidelines, curated to ensure absolute confidentiality, secure handling, and complete discretion throughout your journey with us.

01

Data Collection

Transparent protocols detailing the personal and passport information required for port-to-port clearances.

02

Information Security

Rigorous encryption and secure storage standards safeguarding your personal details against unauthorized access.

03

Absolute Confidentiality

Our unwavering commitment never to trade, sell, or disclose your private profile to third-party advertisers.

1. Information We Collect

To orchestrate seamless private shore excursions and secure necessary regional port clearances, Saigon Shore Trips collects specific personal and travel-related details provided directly by you or your travel advisor.

  • Personal & Contact Data: Full legal names, email addresses, phone numbers, and messaging contacts (such as WhatsApp) used for itinerary coordination.
  • Voyage & Port Credentials: Cruise line names, vessel reservation details, passport information, and specific dietary or mobility requirements necessary for luxury transport allocation.

2. How We Utilize Your Information

We respect the sensitivity of luxury travel data. Your information is deployed strictly for operational excellence and personalized service delivery:

  • Operational Coordination: Securing official port access passes, booking private luxury transport, and reserving accredited expert guides.
  • Communications: Providing real-time updates regarding your itinerary, marine tracking adjustments, and around-the-clock concierge support.

3. Data Security & Protection

Safeguarding your digital footprint is foundational to our private operations. Our technical infrastructure employs advanced encryption, secure server protocols, and restricted access limitations to ensure your personal documentation remains fully protected from unauthorized intrusion.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable maritime and legal reporting requirements.

4. Third-Party Disclosures & Discretion

Saigon Shore Trips operates under a strict code of absolute discretion. We do not sell, trade, or transfer your personally identifiable information to external commercial entities.

  • Regulatory Authorities: Information is shared exclusively with authorized Vietnamese port authorities, immigration officials, or maritime agents strictly when mandated for legal clearance and gangway access.
  • Secure Partners: Trusted third-party providers (such as pre-purchased domestic aviation or luxury train operators) receive only the minimum necessary passenger manifests required to execute your bespoke booking.
PERSONALIZED ASSISTANCE

Questions Regarding Your Privacy?

Our private travel advisors and data protection team remain at your disposal around the clock.