Our Privacy Commitment

Your privacy is safeguarded with the same level of care, discretion, and hospitality that defines every curated journey we create.

At Saigon Shore Trips, we believe that exceptional travel begins with trust. When you share your personal information with us, you entrust us with more than details — you entrust us with your comfort, your peace of mind, and your confidence in our service. This Privacy Policy outlines how we collect, protect, and use your information with integrity, transparency, and the highest professional standards.

1. Information We Collect

To craft a seamless, personalized, and beautifully coordinated experience, we collect only the information essential to your journey, including:

Your name and preferred contact details
Cruise ship name, arrival date, and departure schedule
Group size, guest profiles, and special requests
Accessibility needs or personal preferences
Secure payment information (processed through trusted partners)

Every detail is gathered with intention — to ensure your day ashore unfolds effortlessly and exactly as you envision.

2. How We Use Your Information

Your information allows us to deliver a refined, worry‑free experience from the moment you step off the ship. We use it to:

Confirm availability and manage your reservation
Coordinate private transportation and licensed guides
Tailor your itinerary to your interests and comfort
Provide timely updates before and during your tour
Guarantee a smooth, punctual return to your cruise ship

We never use your information for unsolicited marketing, nor do we share it with unrelated third parties.

3. How We Protect Your Data

Your privacy is protected through secure systems, encrypted communication, and strict internal protocols. Only authorized team members involved in your booking have access to your information, ensuring discretion at every stage of your journey.

4. Payment Security

All payments are processed through reputable, secure payment gateways.
For your protection, we do not store or retain your credit card information on our servers.

5. When Information Is Shared

We share your information only when essential to delivering your services, such as with:

Professional, licensed tour guides
Private transportation partners
Ticketing or activity providers

These partners receive only the information required to serve you — nothing more.

6. Your Rights as a Guest

You may request at any time to:

Review the information we hold
Update or correct your details
Request deletion of your information after your tour

We respond promptly, respectfully, and with complete transparency.

7. Data Retention

We retain your information only for as long as necessary to manage your booking and comply with legal requirements. After that, your data is securely removed from our systems.

8. Contact Us

If you have any questions about how your information is handled, our team is here to assist you with clarity, care, and professionalism. hello@saigonshoretrips.com

We are available around the clock to ensure your peace of mind.

Updated: May 2026